When Sara D’Albenzio joined 4URSPACE in March, she stepped into a role that demanded precision: guiding hundreds of our global clients through two powerful platforms, Store Project Management, and she has been nothing but successful in this role and helping brands like Louis Vuitton, Venchi, Swarovski, and more become even more successful at managing their retail projects.  

A Global Reach With a White-Glove Approach

As the Customer Relationship Manager dedicated to Europe and Asia, Sara manages our client portfolio with a level of care that feels personal. She provides white-glove service to some of the world’s most prestigious brands, including:

• Louis Vuitton 
• Venchi
• Swarovski
• Rimowa 
• Messika
• Architectural studios such as Th3 Standard

Her work also extends to the hundreds of users who rely on 4URSPACE’s management tools every week. No matter the time zone or complexity of the question, clients know they can turn to Sara.

The Go-To Problem Solver and Client Advocate

When clients face challenges or need support, Sara is their first call. She works hand-in-hand with the development team to ensure every issue is resolved quickly and efficiently, serving as both the voice of the customer and a bridge to internal teams. Her ability to translate user needs into actionable solutions elevates the entire platform experience.

Championing Success Through Onboarding and Training

One of Sara’s core strengths is her dedication to empowering clients. She leads onboarding for new accounts, trains teams of all sizes, and personally presents the 4URSPACE platform to make sure users understand its full capabilities.

Her work doesn’t end after the first session; she continues to support clients with follow-up training, refresher guidance, and ongoing communication to ensure long-term adoption and success.

Keeping Teams Aligned, Informed, and Thriving

When a new member joins a client’s project, Sara steps in right away to bring them up to speed, quickly educating them on the platform and ensuring they are fully integrated into the workflow.

Her proactive approach keeps projects running smoothly and ensures that transitions never disrupt client progress.

Driving Growth and New Business Opportunities

Beyond managing existing relationships, Sara is deeply involved in business development. She helps identify new opportunities, presents the value of 4URSPACE to prospective clients, and supports the company’s expansion into new regions and markets. Her deep understanding of client needs and her ability to nurture relationships make her a powerful driver of growth.

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